Questions and answers

Straight answers before you commit.

Straight answers for operators comparing reservation systems, venue CRMs, catering tools, and a very full wall of tabs.

Fit

Is this a PMS, a venue CRM, or catering software?

It does the jobs those tools split apart — reservations, event pipeline, proposals, catering orders, payments, and guest records — in one system. If OTA channel sync matters to you today, keep that tool connected while Simply Hospitality runs everything around it.

Mix

We do lodging AND events AND catering. Which product do we buy?

Just this one. Simply Hospitality is built for companies that do a bit of everything — and if you ever specialize, sibling apps like Simply Events and Simply Weddings run on the same platform, so your data never starts over.

Guests

Do guests need accounts?

No. Booking requests, event inquiries, and RSVPs work through public forms — a considered experience with zero passwords in the way.

Money

How do deposits and payment schedules work?

Deposits and scheduled payments attach to each stay and event with visible status. Paid plans add a 1% platform fee on top of the processor’s own rates (0% for verified nonprofits) — every rate is on the pricing page.

Team

Can every department use it?

Yes — unlimited users on every plan. Front desk, sales, coordinators, kitchen, and housekeeping each get access scoped to their role, and the story stays whole across handoffs.

Support

Who builds and supports Simply Hospitality?

Simply Hospitality is built and supported by the Simply360 team on the Simply360 platform — the same people who do the data conversions and setup, not a reseller.

Bring us the double-booked weekend. We will make it feel simple.

Show us the reservation grid, the event pipeline, and the catering sheets. We will map them to Simply Hospitality and show you the calmer version of your busiest week.